Nitty Gritty

Terms and Conditions

Invoice and Terms Approval      Dare Two Design reserves the right to refuse service for any reason. The Client is responsible for reviewing information (shirt type, product number, shirt color, service rendered, etc.) before paying the invoice. The Client is responsible for providing all information and graphics needed for printing. (As explained below, additional charges may be applied if any graphics work needs to be done by Dare Two Design. If any specific details are necessary for the Client's order, the Client must provide those details (and images) as described below. The Client is responsible for shipping and handling costs from the distributor(s) and Dare Two Design. Standard purchases generally take 10-15 business days to complete after payment/agreement of the invoice and all files are received and approved. The completion time may increase if there is a complication with the image file provided to Dare Two Design. Dare Two Design is not responsible for any delays from the Client sending improper graphics or not responding as needed. 

Standard Order of Communication Dare Two Design workers and sales reps may send the Client communication via text, phone calls, and emails at any time (email being the preferable method). Dare Two Design may need to contact the Client. Please watch for any messages. 

Rush Orders Dare Two Design will complete rush orders by the agreed-upon pickup/shipping date within the allowances explained below. Rush orders will include an extra fee/charge for the expedition as listed in "Additional Fees."

Rush Order Communication If you have a rush order, Dare Two Design will need quick communication anytime, any day. Most rush orders are completed late in the day or overnight. Dare Two Design may need a prompt response from the Client between 8 PM and 5 AM. Please consider putting our number on an emergency override list on your phone during the duration of your order. 

Payment          Currently (as of 01/01/2023), Dare Two Design accepts cash and checks. If mailed, mail to 2020 Nish Road, Crystal Lake, IL 60012. Purchase Orders in the form of confirmation emails are contractual agreements once final artwork approval is received. 50% of the contract amount is due before Dare Two Design begins ordering garments or begins production. The final balance is due on receipt of contracted items. Check Bounce Fee: If a check bounces for any reason, a check bounce fee of $50 will be applied to the order. If a client's payment is delinquent, Dare Two Design has the right to open a dispute, hire a collection agency, and/or hire a lawyer to acquire past-due accounts owed. The Client will pay all expenses, including any legal fees required for the collection. 

Upload Image Terms Any design the Client submits must be one that the Client created or the Client must have the legal right to use. The Client may not use material (e.g., images, designs, trademarks, or registered copyrights owned by others) unless the Client has their written permission. The Client will only sell custom-made products with full license and rights to sell those products. Dare Two Design reserves the right to reject any order for any reason. If Dare Two Design receives a legal claim because of Client's Design, the Client agrees to pay for any losses Dare Two Design may incur, including but not limited to legal expenses. The Client also permits Dare Two Design to direct any claims related to the Client's artwork to the Client. By approval, the Client states that the Client has full authority and permission to use any and all designs the Client uploads.  Images uploaded should be 300 DPI to avoid any potential graphic/artwork fee (Please use one of the following file types: PSD, PNG, TIF, AI, PDF, or JPEG. For complete artwork requirements, please refer to the "Artwork Requirements." In the event of low-quality or incorrectly sized submitted art, alteration, cleaning, and/or recreation of the image may be required for a properly printed product. Cleaning and/or alteration of images will result in extra charges. At the time of image submission, if in-depth alterations and/or recreation of artwork is required to meet artwork requirements, additional fees will be determined based on the hourly rate itemized in the "Additional Fees." 

Image Limits The following is a short descriptive list of types of images that we will not print as Dare Two Design (not for any moral stance, but because of the market we are trying to reach/help). -Anything pornographic, including animations and hentai. -Anything prejudicial/bigoted, including but not limited to racism. -Anything that supports any manipulation/abuse. However, An image that contains nudity or other sexual content may be allowed if the primary purpose is educational, documentary, scientific, or artistic, and it isn't overly graphic. Some of these images may be debatable, but Dare Two Design has the right to refuse any service for any reason they deem appropriate. 

Reference Image Approval The Client will receive a reference image from Dare Two Design. This image will need written Client approval to continue the process.  System of editing/approval: 

Image Disclaimer: Reference images are meant for just that, to reference, not to be perfect examples of final products. In regards to sizing, we will size out the art file you provide to the size specified in the quoting process (which we can match exact sizing requests). Please check your image. Resize your image to the limitations given. If you pay for and/or approve an invoice and reference image, we can assume you have sized out your image according to our limitations and will be happy with that sizing.

Artistic Intellectual Property: The Client herein agrees that any and all artistic designs, including, but not limited to, layout, logos, slogans, and created art, are the sole ownership of Dare Two Design. The Client may not replicate intellectual property created by Dare Two Design without written consent from Dare Two Design. The purchase of and associated fee for such intellectual rights by the Client is at the sole discretion of Dare Two Design. Any and all fees Dare Two Design may incur, including by not limited to legal fees in association with any disagreement with this Artistic Intellectual Property clause, will be the full financial responsibility of the Client. 

Color Disclaimer (Ink, Thread, Blank Products, and Pantone Colors) Dare Two Design strives to display the products' colors on reference images as accurately as possible. However, due to the inconsistencies of various display monitors, the color you see on your screen may be a partial reproduction of the actual product. Screen images/references are intended as a guide only and are not absolutely correct. Also, if an underbase was not requested/agreed upon for a screen printed order, the ink color is dramatically altered. When placing an order, the Client acknowledges this fact and waives any claim of dissatisfaction due to color. If the Client desires a precise color to be matched as closely as possible with thread or ink, the Client must provide Pantone color numbers (coated for screen printing)\ and any necessary information for Dare Two Design to attempt to accommodate the request. The Client agrees to additional charges for each requested Pantone Color in "Additional Fees." By omission of any specific Pantone request/information, the Client waives any claim of dissatisfaction due to color. If the Client desires a specific Pantone color for the blank product, it is the Client's responsibility to have done their due diligence and research in finding the exact product that matches their color preference. Dare Two Design may attempt to help find the product the Client desires but is not responsible for any shade difference from the distributor, as the accuracy of the distributor's images online is not guaranteed. Once the Client approves the product information (including color, brand, and product number), Dare Two Design will not be held liable for any product color differences and will not offer any refunds. 

Print Placement / Sizing Dare Two Design will print every order in standard print placements, 1-4 inches below the bottom collar, depending on the design and garment style. If the Client desires a specific print placement, it is the Client's responsibility to provide specific written instructions. Dare Two Design will not be liable for printing placement if the Client did not specify a print placement. Regarding image sizing, Dare Two Design will always attempt to follow the artwork guidelines as closely as possible. If the Client desires specific sizing of their images, it is the Client's responsibility to describe the exact sizing via email and note it in their quote/invoice. If the Client does not provide written request changes to the standard sizing shown in their quote PDF, the Client forfeits image sizing complaints.

Placement, Image Size & Product Sizing  Disclaimer: Due to the image of blank products varying and the art image supplied varying in size, reference images provided for design placement are not a final determination or representation of image sizing and or placement. 

Garment Defects All garments are hand-sewn in factories worldwide. Dare Two Design does not manufacture any garments. Therefore, Dare Two Design is not liable for manufacturer defects such as holes, stitching, sizing issues, and/or dye color inconsistencies. Dare Two Design attempts to remove defective garments before printing and completing an order but can occasionally miss a garment's defect. Dare Two Design does not offer reprints on defective garments unless the defect is on 5% or more of the total order (minimum of 5 pieces). 

Garment Stock Dare Two Design does not stock any blank garments. Therefore, Dare Two Design cannot guarantee stock levels of any specific garment from Dare Two Design's wholesalers. Dare Two Design is not liable if stock issues cause a delay in an order and, therefore, jeopardize completion in an agreed-upon delivery and/or due date. If a garment is out of stock or discontinued, Dare Two Design will notify the Client immediately to assist in finding alternative options for replacement garments. If the Client wishes to supply their garments, Dare Two Design may be able to provide services to those garments (provided they are the right material and size). If Client supplies their garments, Client assumes all risk of mistakes on those garments and will not hold Dare Two Design liable for any garment costs. There will also be an additional per-item fee for the client-provided garments. Refer to Additional Fees.

Under-Runs       All orders are subject to a potential 3-5% underage in any print run. Dare Two Design is not liable for underage in a completed run within the 3-5% allowance. If an underage exceeds 5%, Dare Two Design will reprint the needed garments. If the final product amount is less than agreed upon, Dare Two Design will refund the specific items that did not reach completion. Due to these allowances, Dare Two Design highly recommends that the Client orders extra garments for each size. If the Client provides garments, the Client waives any refund related to underruns. 

Under-Run Disclaimer: Re-ordering and reprinting only applies to orders of 100 items or more per design. Orders with less than 100 items per design will only be able to receive partial refunds at Dare Two Designs' discretion.

Final Screen Printing and Embroidery Alteration Terms Dare Two Design uses industry-standard hand-crafting methods for all services. Our services involve a lot of human involvement. Each product may vary with small differences. Small variances are to be expected, including slight adjustments to the original image, angle of print on material, and density of ink on material. Depending on the blank product used, sometimes an image might look off-center or angled due to how the collar of a shirt is sewn, but in reality, it is due to a poorly made blank product. The best example is that we often see differences between Gildan G500 shirts, but we see those differences less in other products, such as the Next Level 3600. Dare Two Design is not to be held liable for such differences. 

Completion and Delivery or Pick Up of an Order If the Client agrees to a "Pick Up" option, the order can be picked up from 2040 Nish Road, Crystal Lake, IL 60012. Please make an appointment to confirm the date and time for pick up. Please be mindful of holidays and potential closures. If the Client agreed to a "Shipping" option, the Client would receive email updates from our shipping provider, including tracking information. The Client is responsible for shipping costs from Dare Two Design to the Client.

Please be aware an order will not be shipped unless full payment is received or a different payment method is agreed upon and signed for in writing. Dare Two Design is not responsible for any lost, damaged, or delayed items from the shipping process. Dare Two Design is not responsible for any shipping delay caused by a carrier. The customer acknowledges that weather delays are possible and will not hold Dare Two Design liable for these delays (whether during the ordering or shipping process). Once received by any shipping company, all shipping orders become the shipping company's responsibility. If a package is damaged, lost, or stolen once in the delivery service's possession, the Client must contact the shipping service to file a claim. Dare Two Design is not responsible for any potential mishandling from the shipping service. Dare Two Design is not responsible for lost/stolen packages upon delivery. 

Reprint / Returns Dare Two Design will consider all claims of unsatisfactory products within 72 hours of delivery. The Client must email within 72 hours to begin resolving any issues. The Client agrees that claims processed through any financial institution are forfeited as these processes only complicate this process and cause delays. The Client must return unsatisfactory products for inspection and possible reprinting within two weeks of unsatisfactory claims. Dare Two Design will reprint the order upon inspection if discrepancies exist between the approved and finalized layout, invoice, and the delivered product according to the Under-Runs clause. If Dare Two Design deems the product satisfactory within the approved and finalized layout and invoice, Dare Two Design will not be liable for any shipping charges incurred. Reprints/Refunds are only eligible for a maximum of 5% of the order (for reprints, the minimum order of items per design must be 100). Any reprints will be placed into the system as a new order, starting the turnaround time. Dare Two Design may request photos of errors. Dare Two Design has the sole discretion to reprint/restitch the products or offer a refund. 

Pricing Confidentiality: Quotes and pricing terms are negotiated between the Client and Dare Two Design and may be unique to the Client. Therefore, except as otherwise provided by law, the Client hereby agrees to keep the pricing arrangement confidential for a period of no less than one (1) year from the date of the signed quote. The Client will not use this Confidential Information in furtherance of its business or the business of anyone else, whether or not in competition with Dare Two Design. (This specific point is in action as soon as the Client receives a quote from Dare Two Design, regardless of whether or not the Client decides to pursue service from Dare Two Design). The Client is responsible for ownership/permission of names, logos, pictures, or other intellectual property of musical groups or artists and/or their lyrics. The Client is also responsible for ownership/permission of any trademarks or brands used. The Client permits Dare Two Design to take photos/videos of products and use them with the Dare Two Design watermark (including but not limited to printouts and social media). {If the Client has any specific release date for their product and wishes Dare Two Design to withhold revealing photo/video content of said product, the Client needs to notify Dare Two Design before paying any part of the invoice. In the same regard, if the Client wishes their product not to be shared via photo/video content, the Client must notify Dare Two Design before paying any part of the invoice.} Notifying Dare Two Design is best done by email. Dare Two Design is allowed to print extras of any order for promotional purposes or to give to employees for personal use unless the Client clearly expresses via written communication that this is not permitted with their products. 

Cancellations Once the final artwork is approved, all orders have a 24-hour cancellation window during which the order can be stopped (unless it is a rush order, which is exempt from the 24-hour cancellation window). The Client will be responsible for any cost of non-refundable blank products/garments, labor, design work, and setup related to the order. Any cancellation after a seven-day window will deem the deposit non-refundable. All cancellations after 24 hours will be charged at least 10% of the invoice amount, with a minimum amount charged of $100. A refund will be issued, less any costs already incurred (such as screens, digitization, etc.) up to the date of cancellation. Graphics charges are considered separate from the rest of the order. If a graphic artist has begun working on your design, payment for their work will be non-refundable. Forfeit of Funds In a situation where the Client requests a hold on production for whatever reason and does not request a refund nor adjusts their order for completion, the Client acknowledges forfeit of funds paid to Dare Two Design after thirty (30) days from the original invoice date. 

Additional Fees:

Terms and Conditions Disclosure Agreement: If a link to Dare Two Design's Website page where Terms and Conditions are provided to the Client, the Client acknowledges that they have read and agree to all of the terms above.

Last updated 01/01/2023 - Everything described above is subject to change over time as needed.